:root{--bg:#eef1f4;--card:#fff;--ink:#12161b;--muted:#77808a;--line:#e7eaee;--soft:#f6f7f9;--black:#111418;--green:#1d9a67;--greenSoft:#eaf8f1;--red:#e54e5b;--redSoft:#fff0f2;--amber:#d8891b;--amberSoft:#fff6e9;--purple:#7767d8;--shadow:0 16px 42px rgba(20,25,31,.12)}
*{box-sizing:border-box}html,body{height:100%}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--bg);color:var(--ink);overflow:hidden}button,input,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}
.shell{height:100vh;display:grid;grid-template-columns:76px 360px minmax(480px,1fr) 320px;gap:1px;background:var(--line)}
.rail,.inbox,.chat,.detail{background:var(--card);min-height:0}.rail{display:flex;flex-direction:column;align-items:center;padding:12px 9px;gap:7px;z-index:20}.brand{height:52px;width:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;margin-bottom:7px}.brandmark{width:34px;height:34px;border-radius:10px;background:var(--black);color:#fff;display:grid;place-items:center;font-size:11px;font-weight:900}.brand span{font-size:8px;font-weight:900;letter-spacing:.14em}.rail-btn{width:56px;min-height:50px;border:0;background:transparent;border-radius:13px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;position:relative;font-size:19px;color:#333}.rail-btn em{font-style:normal;font-size:8px;color:var(--muted)}.rail-btn:hover,.rail-btn.active{background:#f0f2f4}.rail-btn.active em{color:#111;font-weight:700}.rail-btn b{position:absolute;right:5px;top:4px;min-width:17px;height:17px;padding:0 4px;border-radius:99px;background:var(--red);color:white;font-size:9px;display:grid;place-items:center}.rail-spacer{flex:1}.rail-btn.avatar{width:38px;min-height:38px;height:38px;background:var(--black);color:#fff;border-radius:50%;font-size:12px;font-weight:800}
.inbox{display:flex;flex-direction:column}.inbox-head{height:76px;padding:0 18px;display:flex;align-items:center;justify-content:space-between}.inbox h1{font-size:20px;margin:0}.inbox-head small{font-size:11px;color:var(--muted)}.icon-btn{width:34px;height:34px;border-radius:10px;border:1px solid var(--line);background:#fff}.icon-btn.dark{background:var(--black);color:#fff;border-color:var(--black);font-size:20px}.search-wrap{margin:0 14px 9px;background:var(--soft);border:1px solid #edf0f2;border-radius:11px;height:39px;display:flex;align-items:center;padding:0 11px;gap:8px;color:#8d949c}.search-wrap input{border:0;background:transparent;outline:0;width:100%;font-size:12px}.chips{display:flex;gap:6px;overflow:auto;padding:0 14px 10px;scrollbar-width:none}.chips::-webkit-scrollbar{display:none}.chips button{border:1px solid var(--line);background:#fff;border-radius:99px;padding:6px 9px;font-size:10px;white-space:nowrap;color:#626a72}.chips button.active{background:#171a1e;color:#fff;border-color:#171a1e}.inbox-summary{padding:0 14px 10px;color:var(--muted);font-size:10px}.conversation-list{overflow:auto;flex:1}.conv{padding:13px 14px;border-top:1px solid #f0f2f4;cursor:pointer;position:relative}.conv:hover,.conv.active{background:#f7f8fa}.conv.urgent{background:linear-gradient(90deg,#fff4f5 0,#fff 20%)}.conv-row{display:flex;align-items:flex-start;gap:10px}.channel-dot{width:36px;height:36px;border-radius:11px;background:var(--soft);display:grid;place-items:center;font-size:15px;flex:0 0 auto}.conv-main{min-width:0;flex:1}.conv-top{display:flex;justify-content:space-between;gap:8px}.conv-name{font-weight:750;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-time{font-size:9px;color:var(--muted);white-space:nowrap}.conv-preview{font-size:11px;color:#747c84;margin:4px 0 7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-tags{display:flex;gap:4px;flex-wrap:wrap}.pill{font-size:8px;padding:3px 6px;border-radius:99px;background:#eef0f2;color:#606870}.pill.hot{background:var(--redSoft);color:#bd3340}.pill.stage{background:#eef4ff;color:#46608d}.unread{width:18px;height:18px;border-radius:99px;background:var(--black);color:#fff;font-size:9px;display:grid;place-items:center;margin-left:auto}
.chat{display:flex;flex-direction:column;position:relative;background:#fafbfc}.chat-head{height:76px;padding:0 18px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:10px}.chat-person{display:flex;align-items:center;gap:10px}.person-avatar{width:38px;height:38px;border-radius:12px;background:#eef1f4;display:grid;place-items:center;font-weight:800}.chat-title b{display:block;font-size:14px}.chat-title small{display:block;font-size:10px;color:var(--muted);margin-top:2px}.head-actions{display:flex;gap:6px}.head-actions button{border:1px solid var(--line);background:#fff;border-radius:9px;padding:7px 9px;font-size:10px}.mobile-back{display:none;border:0;background:transparent;font-size:30px}.safe-banner{height:29px;background:#edf8f3;color:#19704d;display:flex;align-items:center;justify-content:center;font-size:9px;border-bottom:1px solid #dbefe6}.empty-state{margin:auto;text-align:center;width:min(360px,80%)}.empty-hero{font-size:38px}.empty-state h2{font-size:18px;margin:10px 0 5px}.empty-state p{font-size:12px;color:var(--muted);line-height:1.5}.chat-body{flex:1;min-height:0;display:flex;flex-direction:column}.ai-action{margin:14px 18px 4px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px 13px;display:flex;align-items:center;gap:12px;box-shadow:0 5px 18px rgba(20,25,31,.04)}.ai-spark{width:35px;height:35px;border-radius:10px;background:#f0eeff;color:#6555ca;display:grid;place-items:center}.ai-copy{min-width:0;flex:1}.ai-copy small{font-size:9px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.ai-copy b{display:block;font-size:12px;margin-top:2px}.ai-copy p{font-size:10px;color:#69717a;margin:3px 0 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ai-go{border:0;background:var(--black);color:#fff;padding:8px 10px;border-radius:9px;font-size:10px}.messages{padding:14px 20px 20px;overflow:auto;flex:1}.msg-row{display:flex;margin:8px 0}.msg-row.out{justify-content:flex-end}.msg{max-width:74%;padding:9px 11px;border-radius:13px;font-size:12px;line-height:1.45;box-shadow:0 1px 2px #00000008}.msg-row.in .msg{background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}.msg-row.out .msg{background:#15181c;color:#fff;border-bottom-right-radius:4px}.msg-time{display:block;font-size:8px;opacity:.5;margin-top:5px}.attachment{display:grid;gap:7px}.attachment img{display:block;max-width:260px;border-radius:10px}.attachment audio{max-width:260px}.file-card{display:flex;gap:8px;align-items:center}.file-card a{color:inherit}.composer{background:#fff;border-top:1px solid var(--line);padding:9px 14px 11px}.reply-pills{display:flex;gap:6px;overflow:auto;padding-bottom:7px;scrollbar-width:none}.reply-pills button{border:1px solid #dddff0;background:#f8f7ff;color:#5549a5;border-radius:99px;padding:6px 9px;font-size:9px;white-space:nowrap}.compose-box{display:flex;gap:6px;align-items:flex-end;border:1px solid var(--line);border-radius:13px;padding:6px;background:#fff}.compose-icon{width:34px;height:34px;border:0;background:#f2f4f6;border-radius:9px}.compose-box textarea{flex:1;min-height:34px;max-height:110px;resize:none;border:0;outline:0;padding:7px 4px;font-size:12px}.send-btn{border:0;background:var(--black);color:#fff;height:34px;padding:0 13px;border-radius:9px;font-size:10px}.composer-meta{display:flex;justify-content:space-between;padding:5px 3px 0;color:#9299a0;font-size:8px}.window-open{color:var(--green)!important}.window-closed{color:var(--amber)!important}
.detail{overflow:auto;position:relative}.drawer-close{display:none}.detail-inner{padding:18px}.detail-empty{display:grid;place-items:center;height:100%;color:var(--muted);font-size:11px}.customer-card{text-align:center;padding:8px 0 14px}.big-avatar{width:54px;height:54px;border-radius:16px;background:#eef1f4;display:grid;place-items:center;margin:0 auto 9px;font-weight:800}.customer-card h2{font-size:16px;margin:0}.customer-card p{font-size:10px;color:var(--muted);margin:3px 0}.stage-strip{display:flex;gap:4px;overflow:auto;padding:2px 0 13px;scrollbar-width:none}.stage-strip button{border:1px solid var(--line);background:#fff;border-radius:99px;padding:5px 7px;font-size:8px;white-space:nowrap}.stage-strip button.active{background:#171a1e;color:#fff}.detail-section{border-top:1px solid var(--line);padding:14px 0}.detail-section h3{font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:#8a9299;margin:0 0 9px}.next-card{background:#f6f4ff;border-radius:12px;padding:11px}.next-card b{font-size:12px}.next-card p{font-size:10px;line-height:1.45;color:#666d75}.signals{display:flex;gap:4px;flex-wrap:wrap}.signal{font-size:8px;background:#fff;border:1px solid #e0dcff;border-radius:99px;padding:4px 6px;color:#6257ad}.kv{display:grid;gap:9px}.kv div{font-size:9px;color:#8a9299}.kv b{display:block;color:#23272c;font-size:11px;margin-top:2px}.actions-grid{display:grid;grid-template-columns:1fr 1fr;gap:6px}.actions-grid button,.full-btn{border:1px solid var(--line);background:#fff;border-radius:9px;padding:8px;font-size:9px}.full-btn{width:100%;margin-top:6px}.full-btn.primary{background:var(--black);color:#fff;border-color:var(--black)}
.toast{position:fixed;bottom:18px;left:50%;transform:translate(-50%,12px);background:#111;color:#fff;border-radius:10px;padding:9px 13px;font-size:10px;opacity:0;pointer-events:none;transition:.2s;z-index:100}.toast.show{opacity:1;transform:translate(-50%,0)}.overlay{position:fixed;inset:0;background:rgba(10,13,16,.48);display:grid;place-items:center;padding:18px;z-index:90}.modal{background:#fff;width:min(460px,96vw);max-height:90vh;overflow:auto;border-radius:17px;box-shadow:var(--shadow);padding:20px;position:relative}.modal-x{position:absolute;right:10px;top:8px;border:0;background:transparent;font-size:23px}.modal h2{font-size:17px;margin:0 0 5px}.modal p{font-size:11px;color:var(--muted);line-height:1.5}.modal label{display:grid;gap:5px;font-size:9px;color:var(--muted);margin:10px 0}.modal input,.modal select,.modal textarea{width:100%;border:1px solid var(--line);border-radius:9px;padding:9px;outline:0;color:#222}.modal textarea{min-height:92px;resize:vertical}.modal-actions{display:flex;gap:7px;margin-top:13px}.modal-actions button{flex:1;border:0;border-radius:9px;padding:9px}.modal-actions .primary{background:#111;color:#fff}.alert-drawer{position:fixed;right:18px;top:18px;width:min(380px,calc(100vw - 36px));max-height:calc(100vh - 36px);background:#fff;border-radius:16px;box-shadow:var(--shadow);z-index:80;overflow:auto}.drawer-head{position:sticky;top:0;background:#fff;padding:14px 15px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.drawer-head b{display:block;font-size:14px}.drawer-head small{font-size:9px;color:var(--muted)}.drawer-head button{border:0;background:transparent;font-size:20px}.alert-item{padding:12px 14px;border-bottom:1px solid var(--line)}.alert-item.critical{background:#fff7f8}.alert-item h4{font-size:11px;margin:0 0 3px}.alert-item p{font-size:10px;color:var(--muted);line-height:1.4;margin:0 0 8px}.alert-item button{border:0;border-radius:8px;background:#111;color:#fff;padding:6px 8px;font-size:8px}.improvement{padding:11px;border:1px solid var(--line);border-radius:11px;margin:8px 0}.improvement b{font-size:11px}.improvement p{margin:4px 0;font-size:10px}.impact{font-size:8px;text-transform:uppercase;color:#6b61bd}.feedback-box{width:100%;border:1px solid var(--line);border-radius:10px;min-height:90px;padding:10px;resize:vertical}
@media(max-width:1180px){.shell{grid-template-columns:68px 330px 1fr}.detail{position:fixed;right:0;top:0;bottom:0;width:320px;z-index:60;box-shadow:-15px 0 40px #0002;transform:translateX(100%);transition:.2s}.detail.open{transform:none}.drawer-close{display:block;position:absolute;right:10px;top:8px;border:0;background:transparent;font-size:22px;z-index:2}}
@media(max-width:780px){body{overflow:hidden}.shell{grid-template-columns:1fr}.rail{position:fixed;bottom:0;left:0;right:0;height:64px;flex-direction:row;padding:5px 8px;border-top:1px solid var(--line);z-index:50}.brand,.rail-spacer,.rail-btn em,#improveBtn,#sellerBtn{display:none}.rail-btn{flex:1;width:auto;min-height:50px}.rail-btn b{right:25%;top:3px}.inbox{height:calc(100vh - 64px)}.chat{position:fixed;inset:0 0 64px 0;z-index:40;transform:translateX(100%);transition:.2s}.chat.mobile-open{transform:none}.detail{display:none}.mobile-back{display:block}.chat-head{height:65px}.safe-banner{height:25px}.composer-meta span:last-child{display:none}.msg{max-width:86%}.chips{padding-bottom:8px}}

/* Base · smart attention + quote flow */
.conv.attention{background:linear-gradient(90deg,#fffaf0 0,#fff 18%)}
.pill.action{background:#fff4df;color:#9a6817}
.ai-action-buttons{display:grid;justify-items:end;gap:5px}.ai-rate{display:flex;align-items:center;gap:3px;color:#9399a0;font-size:8px}.ai-rate button{border:0;background:transparent;padding:0 2px;font-size:11px;cursor:pointer}.score-line{display:flex;align-items:center;justify-content:space-between;gap:8px}.score-line>span{font-size:9px;background:#ece9ff;color:#6154ba;border-radius:99px;padding:3px 6px;white-space:nowrap}
.msg.msg-quote{background:transparent!important;color:inherit!important;box-shadow:none!important;padding:0;max-width:82%}.quote-msg{display:grid;gap:3px;min-width:220px;background:#fff;border:1px solid #dfe2e6;border-radius:12px;padding:11px 12px;color:#20242a;box-shadow:0 3px 12px #00000008}.quote-msg small{font-size:8px;color:#777f87;letter-spacing:.06em}.quote-msg b{font-size:11px}.quote-msg strong{font-size:18px}.quote-msg span{font-size:8px;color:#728070}
.smart-pop{text-align:center}.smart-icon{width:52px;height:52px;border-radius:16px;background:#fff4f4;display:grid;place-items:center;font-size:24px;margin:2px auto 12px}.smart-pop h2{margin-bottom:7px}.smart-pop p{max-width:330px;margin:0 auto 12px}
@media(max-width:780px){.ai-action{margin:10px 10px 3px;padding:10px}.ai-action-buttons{gap:2px}.ai-rate{display:none}.ai-copy p{max-width:55vw}.quote-msg{min-width:185px}.msg.msg-quote{max-width:90%}}

/* Base · catálogo real de PC Master en modo solo lectura */
.catalog-grid{display:grid;gap:7px;margin:10px 0;max-height:310px;overflow:auto;padding-right:2px}.catalog-option{width:100%;display:grid;grid-template-columns:54px 1fr;gap:9px;align-items:center;text-align:left;border:1px solid var(--line);background:#fff;border-radius:11px;padding:7px;cursor:pointer}.catalog-option:hover,.catalog-option.selected{border-color:#a8aeb7;background:#fafbfc}.catalog-option img,.catalog-noimg{width:54px;height:54px;object-fit:cover;border-radius:8px;background:#f1f3f5}.catalog-noimg{display:grid;place-items:center;font-size:10px;font-weight:800;color:#8b9299}.catalog-info{display:grid;gap:2px;min-width:0}.catalog-info small{font-size:8px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.catalog-info b{font-size:10px;line-height:1.25}.catalog-info>span{font-size:9px;color:#646b72}.catalog-info strong{color:#16191d}.stock-ok{color:#19704d}.stock-out{color:#b53a3a}.catalog-source{font-size:8px;color:#777f87;background:#f7f8fa;border-radius:8px;padding:6px 8px;margin:7px 0}.quote-products{max-height:230px}.safe-banner{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;padding:0 10px}

/* Estabilidad de selección + acceso al cotizador original */
.detail-loading,.detail-error{min-height:220px;display:grid;place-items:center;align-content:center;gap:8px;text-align:center;color:var(--muted);font-size:10px;padding:20px}
.detail-loading span{width:22px;height:22px;border:2px solid #e2e5e8;border-top-color:#171a1e;border-radius:50%;animation:pcm-spin .7s linear infinite}
.detail-loading b,.detail-error b{color:var(--ink);font-size:12px}.detail-error p{max-width:220px;line-height:1.45;margin:0}.detail-error button{border:1px solid var(--line);background:#fff;border-radius:9px;padding:7px 10px;font-size:9px}
@keyframes pcm-spin{to{transform:rotate(360deg)}}
.quote-head-btn{background:#111418!important;color:#fff!important;border-color:#111418!important}
.modal-link{display:flex;align-items:center;justify-content:center;text-decoration:none;border:1px solid var(--line);border-radius:10px;padding:10px 12px;font-size:10px;margin:12px 0}.modal-link.primary{background:#111418;color:#fff;border-color:#111418}

/* V1.0 · ficha de cliente también accesible en móvil */
@media(max-width:780px){
  .detail{display:block;position:fixed;inset:0 0 64px 0;width:100%;z-index:75;background:#fff;transform:translateX(100%);transition:.2s;box-shadow:-15px 0 40px #0002}
  .detail.open{transform:none}
  .drawer-close{display:block}
  .detail-inner{padding:18px 18px 28px}
  .head-actions .quote-head-btn{padding:7px 8px}
}

/* Workspace ligero: Bandeja + Ventas; Cotizador/Agenda abren módulos originales */
.workspace{grid-column:2/-1;background:#f7f8fa;min-width:0;overflow:auto;padding:0 24px 28px}.workspace-head{height:86px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);position:sticky;top:0;background:#f7f8fa;z-index:5}.workspace-head h1{font-size:22px;margin:0}.workspace-head p{font-size:11px;color:var(--muted);margin:4px 0 0}.workspace-back,.primary-btn{border:1px solid var(--line);background:#fff;border-radius:10px;padding:9px 12px;font-size:10px}.primary-btn{background:var(--black);color:#fff;border-color:var(--black)}
.sales-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;padding:18px 0}.sales-metrics>div{background:#fff;border:1px solid var(--line);border-radius:14px;padding:13px}.sales-metrics small{font-size:8px;color:var(--muted);display:block}.sales-metrics b{font-size:18px;display:block;margin-top:4px}.sales-board{display:grid;grid-template-columns:repeat(4,minmax(210px,1fr));gap:10px;align-items:start;overflow:auto}.sales-col{background:#eef1f4;border-radius:14px;padding:8px;min-height:240px}.sales-col>header{display:flex;align-items:center;justify-content:space-between;padding:4px 4px 9px}.sales-col>header b{font-size:10px}.sales-col>header span{font-size:8px;background:#fff;border-radius:99px;padding:3px 7px}.sale-card{display:grid;gap:4px;background:#fff;border:1px solid #e5e8eb;border-radius:11px;padding:10px;margin-bottom:7px;cursor:pointer}.sale-card:hover{border-color:#aab1b8}.sale-card small{font-size:7px;color:var(--muted)}.sale-card b{font-size:11px}.sale-card span{font-size:9px;color:#6d747b}.sale-card strong{font-size:11px}.sale-card em{font-style:normal;font-size:8px;color:#826220}.sales-empty{font-size:9px;color:#9aa1a8;text-align:center;padding:22px 8px}
.list-empty{padding:25px;text-align:center;color:var(--muted);font-size:10px}
@media(max-width:1180px){.workspace{grid-column:2/-1}.sales-board{grid-template-columns:repeat(2,minmax(240px,1fr))}.sales-metrics{grid-template-columns:repeat(2,1fr)}}
@media(max-width:780px){.workspace{position:fixed;inset:0 0 64px 0;z-index:70;padding:0 13px 20px}.workspace-head{height:72px}.workspace-head p{display:none}.sales-board{grid-template-columns:280px 280px 280px 280px}.sales-metrics{grid-template-columns:1fr 1fr}}

.tool-source-note{font-size:9px;line-height:1.45;color:var(--muted);margin:0 0 8px}.rail-btn#cotizadorToolBtn,.rail-btn#agendaToolBtn{cursor:pointer}

/* V1.4 · Chat Hub tipo WhatsApp Web, ligero, multiusuario y realtime */
.conv.has-unread .conv-name{font-weight:900}.draft-label{color:#198754;font-weight:800}.conv-name small{font-size:9px;color:var(--muted)}
.chat-search{height:44px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:7px;padding:6px 12px;z-index:8}.chat-search>span{color:var(--muted)}.chat-search input{flex:1;border:1px solid var(--line);background:var(--soft);border-radius:9px;padding:7px 9px;outline:0;font-size:11px}.chat-search b{font-size:9px;color:var(--muted);min-width:34px;text-align:center}.chat-search button{width:30px;height:30px;border:1px solid var(--line);background:#fff;border-radius:8px}.chat-search button.active{background:#fff6d9;color:#8a6510;border-color:#f0dc95}
.msg-row{position:relative}.msg{position:relative;white-space:normal}.message-text{white-space:pre-wrap;overflow-wrap:anywhere}.msg-more{position:absolute;right:5px;top:3px;width:22px;height:20px;border:0;background:transparent;color:inherit;opacity:0;transition:.15s;border-radius:6px}.msg:hover .msg-more,.msg-more:focus{opacity:.55}.msg-more:hover{background:#0000000a;opacity:1}.msg-row.out .msg-more:hover{background:#ffffff1a}.star-mark{position:absolute;right:27px;top:6px;font-size:9px;color:#d39a14}.msg-row.starred .msg{box-shadow:0 0 0 1px #e5c76655,0 1px 2px #00000008}.quoted-reply{border-left:3px solid #7a8ba0;background:#00000008;border-radius:7px;padding:5px 7px;margin:0 18px 6px 0;display:grid;gap:1px;max-width:270px}.msg-row.out .quoted-reply{background:#ffffff14;border-left-color:#b9d9ff}.quoted-reply small{font-size:7px;opacity:.65;text-transform:uppercase}.quoted-reply span{font-size:9px;opacity:.82;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.delivery{font-size:9px;letter-spacing:-2px;margin-left:3px;opacity:.7}.delivery.read{color:#6ab8ff;opacity:1}.delivery.error{color:#ff6b6b;letter-spacing:0}.delivery.local{opacity:.45}
.msg-row.search-match .msg{outline:2px solid #f0d167;outline-offset:2px}.msg-row.search-current .msg{outline:3px solid #d49c14;outline-offset:3px}
.chat-image{cursor:zoom-in}.media-view{display:grid;place-items:center;max-height:80vh}.media-view img{max-width:100%;max-height:76vh;border-radius:10px;object-fit:contain}
.reply-preview{margin:0 0 7px;border:1px solid var(--line);border-left:3px solid #6c7f95;border-radius:10px;background:#f8f9fb;padding:7px 8px;display:flex;align-items:center;justify-content:space-between;gap:10px}.reply-preview>div{display:grid;gap:2px;min-width:0}.reply-preview small{font-size:8px;color:#65717d}.reply-preview b{font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.reply-preview button{border:0;background:transparent;font-size:18px;color:#7b848e}
.attachment-preview{display:flex;gap:7px;overflow:auto;padding:0 0 7px;scrollbar-width:thin}.pending-file{position:relative;flex:0 0 150px;border:1px solid var(--line);border-radius:10px;background:#fafbfc;padding:6px;display:grid;grid-template-columns:40px 1fr 20px;gap:6px;align-items:center}.pending-file img,.pending-file>span{width:40px;height:40px;border-radius:7px;object-fit:cover;background:#eef1f4;display:grid;place-items:center}.pending-file div{min-width:0}.pending-file b{display:block;font-size:8px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pending-file small{font-size:7px;color:var(--muted)}.pending-file button{width:20px;height:20px;border:0;background:transparent;color:#858d96}.composer.dragging{box-shadow:inset 0 0 0 2px #6f7d8d;background:#f4f7fa}.composer.dragging .compose-box{background:#eef3f8}.send-btn:disabled{opacity:.5;cursor:not-allowed}
.emoji-picker{position:fixed;z-index:120;width:250px;display:grid;grid-template-columns:repeat(6,1fr);gap:3px;background:#fff;border:1px solid var(--line);box-shadow:var(--shadow);border-radius:12px;padding:8px}.emoji-picker button{border:0;background:transparent;border-radius:7px;font-size:19px;padding:5px}.emoji-picker button:hover{background:#f1f3f5}
.message-menu{position:fixed;z-index:130;width:210px;background:#fff;border:1px solid var(--line);box-shadow:var(--shadow);border-radius:11px;padding:5px;display:grid;gap:2px}.message-menu button{border:0;background:#fff;border-radius:8px;padding:9px 10px;text-align:left;font-size:10px;color:#252a30}.message-menu button:hover{background:#f2f4f6}
.head-actions #chatMenuBtn{font-size:17px;line-height:1;padding-inline:10px}.head-actions #headerSearchBtn{font-size:15px}.composer .compose-icon{font-size:15px}.composer #emojiBtn{font-size:18px}.composer .send-btn{width:38px;padding:0;font-size:15px}
@media(max-width:1180px){.head-actions #priorityBtn,.head-actions #detailBtn{display:none}.chat-title small{max-width:300px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}}
@media(max-width:900px){.head-actions #headerQuoteBtn,.head-actions #headerScheduleBtn{font-size:0;width:34px;padding:7px}.head-actions #headerQuoteBtn:after{content:'📄';font-size:13px}.head-actions #headerScheduleBtn:after{content:'📅';font-size:13px}.chat-title small{max-width:210px}.composer-meta span:last-child{display:none}}
@media(max-width:780px){.chat-search{height:42px}.chat-head{padding:0 8px}.chat-person{gap:6px}.person-avatar{width:34px;height:34px}.chat-title b{font-size:12px}.chat-title small{max-width:150px;font-size:8px}.head-actions{gap:3px}.head-actions #headerQuoteBtn,.head-actions #headerScheduleBtn{display:none}.head-actions button{padding:6px 7px}.msg-more{opacity:.5}.messages{padding:10px 9px 14px}.attachment img{max-width:min(72vw,280px)}.pending-file{flex-basis:135px}.emoji-picker{left:8px!important;width:230px}}
.conv-menu-btn{width:24px;height:24px;border:0;background:transparent;border-radius:7px;color:#8b9299;font-size:15px;opacity:0;align-self:center;flex:0 0 auto}.conv:hover .conv-menu-btn,.conv-menu-btn:focus{opacity:1}.conv-menu-btn:hover{background:#e9ecef;color:#32383f}.conv.has-unread .conv-menu-btn{margin-right:2px}
@media(max-width:780px){.conv-menu-btn{opacity:.45}}
.load-older{display:block;margin:0 auto 12px;border:1px solid var(--line);background:#fff;color:#68727c;border-radius:99px;padding:6px 11px;font-size:9px}.load-older:hover{background:#f4f6f8}.load-older:disabled{opacity:.6}

/* V1.4 · presencia multiusuario en tiempo real */
.team-presence{min-height:28px;padding:6px 18px;background:#f7f9fb;border-top:1px solid var(--line);color:#66717c;font-size:9px;display:flex;align-items:center;gap:7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.team-presence.hidden{display:none}.team-presence.typing{background:#f1f7ff;color:#265c96}.team-presence b{font-weight:800;color:inherit}.presence-sep{opacity:.45;margin:0 2px}.agent-label{display:block;font-size:7px;line-height:1.1;margin:0 24px 4px 0;opacity:.62;text-transform:uppercase;letter-spacing:.04em;font-weight:800}.msg-row.out .agent-label{color:#dbe7f6;opacity:.72}.msg-row.in .agent-label{color:#64707c}.realtime-offline{opacity:.7}
@media(max-width:780px){.team-presence{padding:5px 12px;min-height:25px;font-size:8px}}

/* V1.5 · TikTok Connector */
.integration-workspace{overflow:auto}.integration-wrap{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(300px,.65fr);gap:14px;padding-bottom:30px}.integration-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:17px;box-shadow:0 5px 18px rgba(20,25,31,.04)}.integration-card.tiktok-card{grid-row:span 2}.integration-title{display:flex;align-items:flex-start;gap:11px;margin-bottom:15px}.integration-title h2{font-size:15px;margin:0}.integration-title p{font-size:10px;color:var(--muted);margin:4px 0 0;line-height:1.45}.integration-logo{width:42px;height:42px;border-radius:13px;background:#101318;color:#fff;display:grid;place-items:center;font-weight:900;font-size:11px;flex:0 0 auto}.integration-status{margin-left:auto;border-radius:99px;background:#f0f2f4;color:#66707a;padding:5px 9px;font-size:9px;font-weight:800;white-space:nowrap}.integration-status.ok{background:var(--greenSoft);color:#13734b}.integration-status.warn{background:var(--amberSoft);color:#9a6215}.integration-status.bad{background:var(--redSoft);color:#b93a46}.integration-health{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-bottom:14px}.health-item{border:1px solid var(--line);border-radius:10px;padding:8px 9px;background:#fafbfc;min-width:0}.health-item small{display:block;font-size:7px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.health-item b{display:block;font-size:10px;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.health-item.good b{color:var(--green)}.health-item.warn b{color:var(--amber)}.integration-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}.integration-grid label{font-size:8px;color:#77808a;display:grid;gap:4px}.integration-grid label.wide{grid-column:1/-1}.integration-grid input{border:1px solid var(--line);border-radius:9px;background:#fff;outline:0;padding:9px 10px;font-size:10px;color:#20252b}.integration-grid input:focus{border-color:#9ca8b5;box-shadow:0 0 0 3px #e9eef344}.integration-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:13px}.integration-actions button{border:1px solid var(--line);background:#fff;border-radius:9px;padding:8px 10px;font-size:9px}.integration-actions button.primary{background:var(--black);color:#fff;border-color:var(--black)}.integration-actions button:disabled{opacity:.45;cursor:not-allowed}.integration-note{margin-top:12px;border-radius:10px;background:#f6f8fa;padding:9px 10px;color:#68727b;font-size:9px;line-height:1.5}.integration-note.error{background:var(--redSoft);color:#a53541}.integration-note.success{background:var(--greenSoft);color:#17734e}.feature-flags{display:grid;gap:4px}.feature-flags>label{display:flex;justify-content:space-between;align-items:center;gap:12px;border-top:1px solid #f0f2f4;padding:10px 1px}.feature-flags>label:first-child{border-top:0}.feature-flags span{display:grid;gap:2px}.feature-flags b{font-size:10px}.feature-flags small{font-size:8px;line-height:1.4;color:var(--muted)}.feature-flags input{width:17px;height:17px;accent-color:#15181c}.integration-debug{background:#111418;color:#d9e1e8;border-radius:11px;padding:12px;white-space:pre-wrap;overflow:auto;font:9px/1.5 ui-monospace,SFMono-Regular,Consolas,monospace;min-height:130px;margin:0}.safe-banner.live-channel{background:#e9f7f0;color:#11714a}.safe-banner.receive-only{background:#fff7e9;color:#9a6215}.delivery.sending,.delivery.queued{letter-spacing:0;opacity:.65}.delivery.queued{color:#e7ad47}.attachment video{display:block;max-width:min(360px,72vw);border-radius:10px;background:#000}.remote-media-placeholder{display:inline-flex;gap:6px;align-items:center;font-size:9px;opacity:.75}
@media(max-width:1120px){.integration-wrap{grid-template-columns:1fr}.integration-card.tiktok-card{grid-row:auto}.integration-health{grid-template-columns:repeat(2,1fr)}}
@media(max-width:780px){.integration-workspace{padding-inline:11px!important}.integration-grid{grid-template-columns:1fr}.integration-grid label.wide{grid-column:auto}.integration-health{grid-template-columns:1fr 1fr}.integration-actions button{flex:1 1 140px}}

/* V1.5.1 Auth Bridge */
.auth-gate{position:fixed;inset:0;z-index:100000;background:rgba(11,15,20,.96);display:flex;align-items:center;justify-content:center;padding:24px}
.auth-gate.hidden{display:none!important}.auth-card{width:min(440px,100%);background:#fff;border-radius:24px;padding:34px;text-align:center;box-shadow:0 28px 90px rgba(0,0,0,.38)}
.auth-logo{width:62px;height:62px;margin:0 auto 16px;border-radius:18px;background:#111820;color:#fff;display:grid;place-items:center;font-weight:950;font-size:22px;letter-spacing:-1px}.auth-card h1{margin:0 0 10px;font-size:24px;color:#111820}.auth-card p{margin:0 0 22px;color:#586171;line-height:1.5}.auth-card button{border:0;border-radius:12px;background:#111820;color:#fff;font-weight:900;padding:13px 18px;cursor:pointer;width:100%;font-size:14px}.auth-card small{display:block;margin-top:14px;color:#7a8493;line-height:1.4}.account-card{display:flex;align-items:center;gap:13px;padding:14px;border:1px solid var(--line);border-radius:14px;background:#f8fafc}.account-avatar{width:44px;height:44px;border-radius:50%;background:#111820;color:#fff;display:grid;place-items:center;font-weight:900;font-size:18px}.account-card b,.account-card small{display:block}.account-card small{margin-top:3px;color:#64748b}.account-note{font-size:13px;color:#64748b;line-height:1.5}.modal-actions .danger{background:#b42318;color:#fff;border-color:#b42318}.rail-btn.hidden{display:none!important}